Hotel reservation must be a minimum of a 3 night stay. After we receive a hotel reservation confirmation we will send an email containing the discount code to apply to your transportation costs. If you do not receive this email please contact us with your confirmation number and request a “transfer discount code”.
We provide transportation solutions for all destinations throughout the Riviera Maya and Yucatan Peninsula. Travelers will find common transportation options including Cancun to Playa del Carmen or Playa del Carmen to Cancun below. Whether traveling to/from the Cancun airport or to/from other locations in Cancun we have a simple private transfer service.
Playa del Carmen is located approximately 45 minutes south of the Cancun airport by vehicle. The highway is one of the nicest found in Mexico providing travelers a safe way of transportation throughout the Riviera Maya.
Our drivers provide a professional service and strive for complete satisfaction, all at affordable pricing. We provide a complimentary 10 minute stop if needed and offer additional hourly services for those needing longer stops.
If you do not find what you are searching for here please visit our Cancun Airport Transfers for additional options. Do not hesitate to contact us with special requests by using the contact form at the bottom of this page.
Please read and understand the policies to avoid unnecessary charges.
All transfers except to/from Holbox include a private vehicle for up to 8 passengers. Airport transfers will be monitored by the flight information provided with your reservation. If your group has multiple arrival times, use the last flight arrival information at check-out to avoid additional fees for delays. Delays caused by passengers will incur extra fees. We do NOT charge for flight delays as long as we are provided the flight information.
For groups arriving on different flights and different terminals there will be an additional fee of $50 peso’s minimum to compensate the transportation provider.
Drivers will make one short 10 minute courtesy stop if needed. If you would like to stop for an extended period of time, whether to shop, eat, or any other reason, you can add this to your reservation for an additional $30 USD per hour.
Q: How are the prices so affordable?
A: Volume. We have been doing this a long time and the volume we provide allows us to negotiate the best prices online.
Q: How much time is needed when scheduling a pick-up to the airport?
A: Cancun Hotel Zone, Cancun Town, Puerto Juarez, Puerto Morelos: 2:30 hrs
Q: Do we have to share a ride with other people?
A: No. Rates displayed are for “private” shuttle transfer.
Q: What kind of vehicles are used?
A: Air conditioned vans with a capacity of up to 8 persons.
Q: Does the ride make stops?
A: Not typically. If needed the driver will stop at a gas station sometimes or if passengers need to make a quick stop.
Q: What if our flight is delayed and we are not there at the designated time.
A: Our airport transportation provider will be waiting for you as long you are arriving the same day. For longer delays we recommend you contact our airport shuttle provider via telephone [phone number is on Confirmation Voucher].
Q: Our flight is coming in very late. Can we still get a transfer?
A: Yes, our airport shuttle provider will be at the airport until the last flight arrives.
Q: Is there a limit on how much luggage we can take?
A: This depends on the number of passengers you are traveling with. This is not typically an issue but if your group is large and has an excessive amount of luggage inquire with us to check.
Q: My husband is in a wheelchair. Is this going to be a problem?
A: Generally no, please advise our airport shuttle provider at the moment of reserving for more details.
NOTE: We are sorry but we cannot accommodate “motorized wheelchairs”.
Q: Are there seat-belts for my children?
A: All seats in the van do have regular seat-belts. If you need a child safety seat please let us know if the comment area at check-out or by contacting us through email prior to pick-up.
Q: Are the drivers experienced licensed bus-drivers?
A: All drivers are experienced drivers with federal permissions.
Q: Can we bring our dog?
A: Regularly our airport shuttle provider does permit pets as long they are in a cage. Depending on the size of your pet, there might be an extra charge.
Q: How do we get to Cozumel. Can you take us to the ferry docks in Playa del Carmen?
A: Transfers take you to the ferry dock in Playa del Carmen where you will purchase ferry tickets to Cozumel. Once you arrive in Cozumel you will have the option to take a short taxi ride to your hotel.
Q: We only wish a transfer from Cozumel to Cancun airport. Where do we get picked up?
A: The closest point you can be picked-up is the ferry dock in Playa del Carmen. You will make a reservation for a one-way transfer from Playa del Carmen to the airport and request the pick-up location at the ferry dock from Cozumel.
Q: How long does it take to get to:
Cancun City/Hotel Zone – Approx. 20 – 45 minutes
Puerto Morelos – Approx. 20 minutes
Playa del Carmen/Ferry to Cozumel – Approx. 40 – 55 minutes
Puerto Aventuras – Approx. 1 hour
Akumal – Approx. 60 – 90 minutes
Tulum – Approx. 2 hours
Getting from Cancun to Playa del Carmen is easy with our transportation services. Travel Yucatan has an office in Playa del Carmen with English, Spanish, German, and French team members. Our website provides value added services to travelers throughout the Yucatan Peninsula including discount hotels and tours. We use state of the art technology and continue improving our services. Please reach out and let us know how we can help!
Driver was on time and very friendly. Thanks.
We have used them twice now and top-notch service all the way we will definitely use them again for our next trip
Excellent service. 5 stars. Our driver was prompt and very friendly.
Clean, prompt, effective A/C & friendly service (and the driver played great latin dance music!)
They met me at the ferry so there was no getting lost or worry which was great. Then the driver was chatty and nice, stopping for me to get water as well. Overall it was a very positive experience.
Driver arrived 5 minutes early, was courteous, understood English very well, helped load our bags, and had us to the airport on-time. Van was clean and spacious. Will recommend/do business with again.
We rate the transportation as a 5. Both drivers were courteous and on time. Thank you.
The driver from the hotel to the airport was excellent. Very polite, helpful, and he made sure that we had all our bags. Thanks again, and we will book you again in the near future.
Everything worked out smoothly both directions. The drivers were on time and the vehicles were clean. Both drivers were friendly and drove safely. The vehicles were also equipped with safety belts and had good A/C (which is important in that area). I would definitely use them again.
We were picked up at Cancun Airport and dropped and Paseo Del Sol in Playa Carmen and the returned to the airport 8 days later. Both drivers were prompt, pleasant and helpful. Great service at a reasonable price!
Our shuttle was on time and although parking was approximately 2 blocks from the Playa ferry our driver met us at the ferry and walked us to the van. The transportation fee was very reasonable. We requested a private shuttle for 6 adults and the cost was just $65 US dollars for a 45-minute drive to Cancun. The van was new and very comfortable. The day before our trip, I contacted Travel Yucatan to change the time of our pickup and they were very accommodating in making the last minute change. We will definitely use Travel Yucatan on our next trip to Mexico.
When I booked our 2 am (yes, 2 am) shuttle for the wrong date, my wife noticed immediately. It took a little effort to reach someone, but we used every number on the contact form, and eventually fixed the booking. Travel Yucatan was nice enough to change our reservation without penalty. Our driver was waiting for us when we exited immigration. We will use Travel Yucatan again in the future.
We used the service for 4 of us to go to Playa del Carmen. The driver was on time, professional, and drove safely. Making them my go-to transport company in and around Cancun.
Driver was on time (even a few minutes early) which was great! The van was spacious, clean and comfortable. Super easy and would highly recommend.
We used Travel Yucatan for our transportation while on a family vacation to Mexico Dec. 2017. They were outstanding -went above and beyond every step of the way. We went from the airport to Tulum, from Tulum to Playa del Carmen, and then from Playa del Carmen to the airport and had to make time changes and location changes on 2 or 3 occasions. They were flexible, prompt, and professional. Each driver was outstanding. We will use Travel Yucatan any time we are in Mexico.
Fabulous service! Getting a private transfer to Cancun from Playa Del Carmen was effortless and saved us so much time and stress. Our party of 6 split the fare which made it very reasonable and preferable to public transport. Our driver was waiting for us as soon as we hopped off the ferry and took us straight to our accommodation in Cancun. He was courteous and professional. I wouldn’t hesitate to use them again and recommend them to other travelers
Great company! Good clean transport, if I come back to Mexico, I will definitely use travel Yucatan again. I would definitely say travelers should use this company
They picked us up at 3am super early, and on time! We’re flexible we was when we changed the time almost two days in advance! Would recommend to others!
Dependable and safe driver very professional
Awesome experience! Will definitely use them again!
Your drivers were exceptional. I was so grateful when they stayed because our bus was late. I would recommend them to anyone.
Fany, we appreciate everything you did to have everything planned for our trip. Loved having my name on a card for pickup at the airport and Manuel was excellent and in a lot of ways helped improve our trip. We thank you and next time coming to the area will get back In touch. Thank you so much again!
For me there is nothing better than knowing that someone will be there on time and holding a sign with your name upon arrival at a busy airport like Cancun where everyone is looking to tell you they are there to pick you up all the while attempting to talk you into a time share. Thank you for your prompt, attentive and courteous service from Cancun Airport to Playa del Carmen and back. Your drivers were perfect and on time wouldn’t think twice about using your service again.
The driver was on time and the service was great.
Just a Quick review to give a Shout out to Tavel Yucatan for their shuttle service to and from the Cancun Airport. Our driver arrived on time, but I could not find him, so I sent him a msg and he immediately responded telling us where he was. There were 8 ppl so we were a little cramped on the way to the Iberostar Quetzal in Playa del Carmen but we stopped to get beer and we were all good after that! We stayed for a week and when on the return trip the driver was on time and even had a larger Van to accommodate all 8 of us! Leaving always stinks, but at least we were comfortable on the way back! BTW check out Xel-Ha if you stay in Playa, don’t pay for the extras, bc you will be worn out by the time you leave! Wonderful natural park! Thanks again Travel Yucatan
I was so pleased they made my travel experience worry free . This company is great very professional staff . I arrived to the airport they were there waiting for me with my name on a sign . They were very easy to spot . They placed my luggage in the van. Very nice driver unfortunately I can’t remember his name . The day we were leaving the same gentleman that dropped us off picked us up he was waiting in the front of the lobby for us .This company is great I highly recommend them . I would definitely use them again it was a real pleasure using there services .
Excellent service and very prompt.
Reservation process was quick and easy, we were met right outside as we exited with our name on a sign, very clean van, great personal service to and from the Hotel. Would definitely recommend them to anyone looking for a hotel transfer at a great price.
This trip really helped me out. My Playa del Carmen hotel was unable to provide a shuttle to the airport for me as it was “too early and they did not have shuttles that ran at that time”. They did offer a taxi service but I was low on cash. Travel Yucatan was prompt to respond to me via email when I was feeling desperate and also allowed me to pay online with a credit card. The driver arrived early and brought me to the airport with no issues. He was polite and also let me sleep on the ride. Thank you so much for bailing me out!
Use this form if you have questions or need custom quotes for destinations not listed. Provide all important details if requesting a custom quote for transfers. This should include flight information, number of passengers, pick-up and drop-off details, preferred pick-up times, phone number, and any other details that will help us with accuracy.
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