MAYAN RIVIERA HOTELS
If you are flying in [no travel package] take an airport transfer to hotel or:
- bus to Puerto Morelos, taxi from highway to hotel
- bus to Puerto Aventuras , taxi from highway to hotel
- bus to Akumal, taxi from highway to hotel
- bus to Tulum, taxi from Tulum to hotel
- bus to Playa del Carmen, taxi or colectivo to hotel
- bus to Cancun City, bus or colectivo to Playa del Carmen, taxi to hotel.
If you are coming in on a package deal you go through customs, get your luggage and exit the terminal to the buses. There will be a travel agent rep standing at the exit of the terminal with a sign. They also tend to shout out the name of the travel company as well. Here a sky-porter will offer to carry your bags [for a tip] or you can use those trolley things.
Then your luggage is thrown into the baggage compartment of the bus. There is lots of hustle and bustle, everyone is excited! Its hot, you begin speaking to your new amigos.
Now you have to wait for everyone who is traveling to your hotel as part of the “charter” to board the bus. Hopefully nobody gets suckered into talking to the time-share guys because they can hold up the bus for up to an hour.
The bus ride to your hotel can be as long as 1 1/2 hrs and even two if there are a number of drop-offs at other hotels or there is some problem with traffic. Usually the drivers try to get you to your hotel as fast as they can.
The bus will have drinks for sale but many do not have washrooms and the air-conditioning is always on high making it freezing.
It’s best to sit at the front of the bus. This way you are first off and can run to the reception desk and check-in while your partner gets the luggage. If you are traveling in a large charter and the majority of people are staying at the same hotel it can sometimes take anywhere from half an hour to an hour by the time the last person is checked in.
At this point you are given a wrist-band for identification purposes. Most hotels provide wrist-bands for minors so they cannot access alcohol at any of the bars. Some resorts have “special” rooms or complete sections they usually call the VIP suites and a special wrist-band is provided to guests who pay the extra for these rooms. Our experience talking to people who have payed for VIP say it is not worth the extra money.
For more info on towels and safes see: Mayan Riviera All Inclusive
The Towel Game
What people do is they walk out to a prime spot on the beach or at a swimming pool and put a towel on the beach chair [chez-lounge] they want, then disappear, sometimes for hours. By doing so they presume that they have placed a “reservation” on the chair. Some people do this as early as 6:00 in the morning.
First off, there are NO RULES for this game and the hotel does not support this nor will they usually respond to any infractions caused by problems as a result of this charade. There are no numbers or identifiable marks on towels proving it is indeed your towel.
Some people find the chair they want. If there is a towel saving it and nothing else there showing that the person is utilizing that particular chair, they throw the towel on the ground. Of course when the “saver” returns to find you have taken the chair an argument can ensue.
You can avoid confrontation by not doing this but at the same time realize that you do not have to put up with this nonsense. It’s your call [best to avoid confrontation while on vacation].
All hotels have some loud rooms. These are rooms located next to the swimming pools or very close to the entertainment facility. Some people don’t mind the noise which generally winds down at 11:00 but if you are given a noisy room and can’t put up with it you can ask to be moved to another room.
All the major 4-5 star hotels/resorts have a “Kid’s Zone” and most have children’s swimming pools with lifeguards on duty.
For more info see: Traveling With Children