**** PRIVACY STATEMENT ****
Last Updated: March 22, 2016
Collection of your Personal Information
TravelYucatan.com does not collect information that personally identifies individuals except when individuals provide such specific information on a voluntary basis for booking a hotel reservation, tour reservation or airport transfer reservation. This information is necessary for conducting on-line credit transactions.
The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address and credit card information.
Browser Level Information
TravelYucatan.com’s Web servers automatically collect information about a site user’s IP address, browser type the date and time you access the Site, the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our Site. This information is obtained from the user’s browser [information provided by every user’s browser]. This information is collected in a database and used–in an aggregated, anonymous manner–in our internal analysis of traffic patterns within our Web Site. This information is used to help improve the Site, analyze trends and administer the Site.
Links to Non-TravelYucatan.com Websites
Use of your Personal Information
The personal information collected on this Site is only used to provide the service(s) or carry out the transaction(s) you have requested or authorized on a voluntary basis.
TravelYucatan.com utilizes other companies to provide limited services on our behalf, such as hotel bookings, airport transfer, tours, consumer product sales, answering customer questions about products and services, sending information about our products, and special offers. Suppliers and service providers are required to keep confidential the information received on behalf of TravelYucatan.com and may not use it for any purpose other than to carry out the services they are performing for TravelYucatan.com. These service providers may change or we may contract with additional service providers to better accommodate our customers. TravelYucatan.com will not share personal information with any other third-parties without your permission, unless required by law enforcement action, subpoena, or local law.
TravelYucatan.com could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, TravelYucatan.com will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
TravelYucatan.com may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on TravelYucatan.com or the Site; (b) protect and defend the rights or property of TravelYucatan.com and our Web site; or (c) act in urgent circumstances to protect the personal safety of TravelYucatan.com employees or agents, users of TravelYucatan.com products or services, or members of the public.
Control of your Personal Information
Personal information collected on the Site may be stored and processed in the United States, Mexico, Canada or any other country in which TravelYucatan.com or its affiliates, subsidiaries or agents maintain facilities, and by using TravelYucatan.com, you consent to any such transfer of information outside of your country.
TravelYucatan.com abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Except as otherwise described in this statement, personal information you provide on TravelYucatan.com will not be shared outside of TravelYucatan.com and its controlled affiliates without your permission.
Security of your Personal Information
TravelYucatan.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on a computer not connected to the Internet. Additionally, when we transmit sensitive personal information [such as a credit card number] over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer [SSL] protocol.
Protection of Children’s Personal Information
TravelYucatan.com is a general audience Site and does not knowingly collect any personal information from children.
Cookies may be used to improve visitor experience or by third party sites you may visit from clicking on a link from any of the internal pages.
Use of Beacons
Beacons are not used in this Web Site.
When you sign up for our newsletter or agree to receive promotional e-mail, TravelYucatan.com may use customized links or similar technologies to track e-mail links that you click. Each e-Newsletter communication includes an unsubscribe link allowing you to stop delivery of the TravelYucatan.com e-Newsletter.
TravelYucatan.com and its controlled affiliates may send out e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by TravelYucatan.com, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) or product(s) you have chosen.
Vouchers are issued via e-mail to clients who have purchased a travel service or product. Vouchers contain important reservation information. Only persons with identification such as a passport or drivers license may use a voucher. The name of the person on the voucher must correspond with the name in the identification provided.
Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also revise the “Last Updated” date at the top of the privacy statement.
TravelYucatan.com welcomes your comments regarding this privacy statement. If you believe that TravelYucatan.com has not adhered to this privacy statement, please contact us and we will work promptly to determine and remedy the problem.